Recruitment Administrator 

HERO Recruitment are hiring for a Recruitment Administrator our Galway office.  The position of Recruitment Administrator is an integral position within our team. 

Our company is a multi-award winning agency whose focus is ‘finding the best in people’.  

Our business style and culture is professional and friendly rewarding us with long-standing relationships with some of the world’s leading organisations. 

Our unwavering commitment to ethics is very important to us.  HERO’s business is about people and we are out to attract the best talent into this role.  The position will involve high-level administration and support to a very experienced team of people who are responsible for bringing together leading talent to exceptional companies.  

We value people who have a positive outlook, who are authentic and sincere in nature and who love working with people and value all our differences. 

Overview 

• As a valued member of the HERO recruitment team in Galway, our Recruitment Administrator will have the very important and busy role of providing administration support to the team. You will often be the very first point of contact and touch point of our business for our valued candidates and clients. The person we are seeking will possess the natural ability in building great relationships and have a commitment to delivering a premium customer experience to our candidates, clients and internal HERO team. 

Responsibilities 

• Receiving incoming calls provide an engaged and professional level of communication both by phone and in person, ensuring our candidates and clients feel valued and appreciated.  

• You will be the first point of contact for the business. 

• Manage emails, and enquiries from internal and external parties 

• Greeting office visitors and directing them to the appropriate parties 

• Formatting of all internal job descriptions and uploading of these to our social media and job board platforms. 

• Formatting of CV’s and upload candidate application to our various client portals including Taleo, Success Factors, Workday etc. 

• Ongoing upkeep of data entry of all new candidate records onto our database. 

• Identify suppliers, source costs, and pricing structure for various products or services. 

• Ordering office supplies and equipment and maintaining service contracts 

• Provide full administration support to our internal team of recruitment consultants in Galway and Cork. 

• Interact with candidates to assist in scheduling interviews with clients. 

• Organizing and scheduling meetings and events internally 

• Become subject matter expert on CRM database. 

• Liaising with our IT providers regarding any upgrades or technical issues. 

• Raising support tickets & trouble shooting basic systems issues (Tracker, Website, Paqit)  

• Work with the marketing team and co-ordinating promotional material for job fairs. 

• Managing data, records, reports, and correspondence 

• Supporting company leadership and supervising administrative staff 

• Collaborate with the HR Projects Officer 

The Person for the Recruitment Administrator role: 

• The person we are looking for will have that ability to make people feel valued and appreciated. 

• They will have an engaging quality in all their communication and in-person dealings. 

• They will have the will and desire to deliver a superior customer experience and possess a natural gift of attention to detail. 

• This is an exceptionally busy role and will require someone who is extremely organised and can multitask with poise during busy times. 

• The person we seek will have a real can do attitude and look on the positive side rather than the negative. A solution seeker. 

• They will have an attention to detail and enjoy the process of managing and closing out projects. 

• They will be creative in ideas for reaching new candidates pools through social media and online tools. 

• They will be a great team player. 

Minimum Experience 

• 3rd level qualification is desirable, but a super organised person is equally as valuable to us. 

• Exceptional telephone and interpersonal skills 

• Computer savvy with an in-depth knowledge of using MS outlook, Word, Excel and ideally PowerPoint. 

• Experience in social media is a distinct advantage 

• Positive outlook and attention to detail. 

• Enjoy a busy working environment 

For further information on this Recruitment Administrator role in Galway, please contact Michelle Kilcar on 091730022 / michelle@hero.ie 

Check out all our open jobs on our HERO Recruitment website – www.hero.ie 

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval. 

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given.  You have supplied us with your personal data in the process of applying for a position.  Our client company may have personnel outside of the EEA who will review you data.  We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.