The Quality Manager is responsible for overseeing and enhancing the Quality Management System (QMS) to ensure operational excellence and regulatory compliance. 

 This role plays a critical part in maintaining internal policies and procedures, ensuring our Global client consistently delivers high-quality products that meet industry standards and customer expectations. This is a role which will be well supported by the Head of Quality, but requires a self starter who can work off their own initiative.  

Key Responsibilities: 

• Manage, maintain, and improve the QMS, overseeing key processes such as Corrective and Preventive Actions (CAR), Non-Conformance Management (NCMR), Document Change Requests (DCR), supplier records, and customer complaints. 

• Track and analyze quality metrics, preparing reports for management and monthly reviews. 

• Facilitate onboarding and training of new employees, ensuring adherence to established quality protocols. 

• Ensure compliance with ISO 13485:2016 requirements, including documentation and audit preparedness. 

• Coordinate and conduct internal audits, ensuring timely completion and supporting the internal audit team. 

• Analyze audit findings and drive the implementation of corrective actions for continuous improvement. 

• Review, refine, and develop new quality procedures and work instructions based on operational needs. 

• Mentor and guide the Quality team, fostering a culture of continuous improvement and operational efficiency. 

• Monitor evolving regulatory and quality standards, implementing necessary changes to maintain compliance with industry requirements. 

Qualifications & Skills: 

• Bachelor’s degree in Business, Science, or Engineering, with at least 3 years of leadership experience in Quality Assurance within a regulated industry (Medical Device/Pharmaceutical) or 5+ years in a Quality Assurance role in Medical Device/Pharmaceutical manufacturing. 

• Strong communication skills, with the ability to train, influence, and collaborate across teams. 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience managing quality data. 

• Hands-on experience with ISO 13485:2016 compliance and implementation. 

• Background in quality system audits, including conducting audits and implementing corrective actions. 

This role is ideal for an experienced quality professional who is passionate about regulatory compliance, process improvement, and ensuring the highest product quality standards in a fast-paced environment. 

“Our Vision: To be recognised as the best STEM Contracting & Permanent Recruitment company and the Employer of Choice for top performing Recruiters 

For further information on this role please contact Lisa Lawlor on 0868395533 or email stem@hero.ie 

Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/   

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval. 

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review your data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.”