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Job Details
Customer Care Advocate – Croatian Speaker - Remote
- ID
- 14639
- Location
- Galway, Ireland
- Role Type
- Contract
- Contact
- Dee Curley
Recruitment Consultant
Customer Care Advocate – Croatian Speaker - Remote
Customer Care Advocate – Croatian Speaker
Remote
Remote
Our client is seeking a Customer Care Advocate who is fluent in Croatian who lives in either the UK or Ireland
Responsibilities:
- As a Customer Care Advocate, you will support our customers through some of the most intricate situations that require expert advice and processing.
- Your ability to quickly assess the situation and provide clear advice will enable confidence in our products and drive customer loyalty.
- Flexibility, creative problem solving and a will to resolve all customer inquiries regardless of the actions that need to be taken are all key attributes of a successful person in this role.
Requirements:
- Business level or Native Croatian is required
- Proficiency in MS Office and the Internet - strong technical skills with ability to troubleshoot, including accurate data entry, and knowledge of / experience in customer-relationship management system(s)
- Exceptional communication via telephone and writing skills required
- Experience as a Customer are Advocate or appropriate external experience
For further information on this role please contact Recruiter name on 086 7902191 / Dee@hero.ie
Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.
prior approval
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